Lindsay, I would like to thank you for successfully concluding the deal to sell my parents' house. Though clearly every vendor is pleased when their house sells, I think that in this instance you went beyond what I would have expected to achieve this sale. We agreed on a strategy, and you were always prepared to implement it with enthusiasm.
I've had to deal with four house sales over the past four years, so have a reasonably informed opinion on the performance of estate agents. Most are not this good!